Perspectives on AI in the workplace

The Big Friendly Robot's Kindness Adventure is a flippable children's picture book about kindness, curiosity, and what we hope AI grows up to be. Written and illustrated together as an AI-human collaboration.

The organizations that benefit most from structured AI coaching are the ones you might not expect: government offices, non-profits, and small businesses without a dedicated IT department.

We are entering an era where domain experts can replace clunky enterprise tools with custom systems built in days using AI. The biggest opportunity is not the technology itself -- it is empowering the people closest to the problem to solve it.

What happened when I spent two hours juggling three concurrent projects with an AI coding assistant, and finally checked off something that had been on our family to-do list for a decade.

AI is not just another enterprise upgrade. For the first time, organizations delivering essential public services can access the same advantages previously reserved for well-funded private sector teams.

Everyone claims AI skills now. A recognized certification proves you learned them properly — and in organizations with data security obligations, that proof protects more than just your career.

If you run a small non-profit, manage a municipal team, or operate a small business with no dedicated tech staff, AI isn't out of reach. The cost of building functional tools has dropped dramatically.

Every professional has a list of things that don't work the way they should. The barrier to fixing them is gone now. AI tools let you describe what you need in plain language and get a working version back.

The gap between deploying an enterprise AI tool and seeing results from it is almost always a gap in skill development. The tool doesn't produce the result. The person using the tool does.

When a large-scale emergency hits, the first thing most organizations discover is that they have no way to account for their own people. AI-powered tools can change that equation.

AI is a skill set, not a switch you flip. Like any skill set, it takes structured learning, practice, and time. When teams are told to adopt AI without a learning path, a predictable pattern of failure emerges.

When organizations decide to adopt AI, the conversation almost always starts with productivity. But the right place to start is security -- not as a checkbox, but as a real, working understanding of what's at stake.

Every coaching engagement begins with data protection as the actual foundation everything else is built on. Trust is built before tools are ever introduced -- that's what makes AI adoption sustainable.

The organizations that benefit most from structured AI coaching are the ones you might not expect: government offices, non-profits, and small businesses without a dedicated IT department.

Teams are being told to adopt AI without being given the skills, structure, or safety guidance to do it well. A structured coaching path takes complete beginners from uncertainty to confidence, safely and step by step.

Copying and pasting into ChatGPT is not a workflow. A real AI workflow starts before you ever open the tool, with intentional prompt structures, context, and evaluation criteria that produce reliable results.